Dialect Payment Server - Hosted / ASP Service
What happens when your organizational focus and business commitment exclude the in-house operation of a Payment Server?
You need the secure, reliable and flexible DIALECT strategy.
Financial Services Organizations have the option of using our Hosted Payment Server.
DIALECT’s 24/7 Network Operations Centre will actively monitor your service and respond to operational issues day to day and moment to moment.
Our financial-services grade facility is equipped with:
- Backbone internet bandwidth
- Full PCI compliance
- Physical and network security
- Tested disaster management plan, with a second hosting in another city
DIALECT’s Merchant Operations Group provides a range of outsourced services you can brand to your merchants.
- Level 1, 2 and 3 technical help desk
- Application Integration support
- Merchant Enablement support
- Development of re-branded support collateral
- Liaison and facilitation with other processing parties for signup and issue resolution
- Full call centre and SLA management and reporting